Crowthorne Insurance Services Ltd – Privacy Policy
This website privacy policy explains how Crowthorne Insurance Services Limited protects and uses the information you provide when using this website.
If you are asked to provide information when using this website, it will only be used in accordance with this privacy policy.
This policy is reviewed periodically and the latest version is always published on this page.
If you have any questions, please email info@crowthorne.co.uk or write to: Registered Office: 99 High Street, Crowthorne, Berkshire, RG45 7AD Registered in England: 4999457
Introduction
We gather and use certain information about individuals in order to provide insurance products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use our website and to present timely, relevant information to them.
What Data We Gather
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Website usage data
- Information relevant to client enquiries
- Information relating to offers, promotions or surveys
How We Use This Data
Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
- For our own internal records
- To improve the products and services we provide
- To respond to specific enquiries
- To customise the website for you
- To send promotional emails about products, services, offers and other relevant information
- To send promotional mailings or call you about products, services or offers
- To contact you for market-research purposes via email, telephone or mail
Cookies and How We Use Them
What is a cookie?: A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your device as you view different pages.
Cookies allow websites to store your preferences and provide functionality tailored to you. They also help us understand how many people use the website and which pages they visit.
How we use cookies: We may use cookies to:
- Analyse web traffic using analytics tools
- Identify whether you are signed in
- Test content variations
- Store information about your preferences
- Recognise when you return to the website
Controlling cookies: You can adjust your browser settings to refuse cookies. However, this may affect website functionality.
Unless you have changed your settings, our website will issue cookies when you visit.
Receiving Marketing Information
If you prefer not to receive marketing communications, you can opt out via:
- The unsubscribe link in marketing emails
- Emailing info@crowthorne.co.uk
- Writing to: 99 High Street, Crowthorne, Berkshire, RG45 7AD
Sharing Data With Third Parties
We will never lease, distribute or sell your personal information to third parties unless we have your permission or are required to do so by law.
Any personal information we hold is stored and processed in line with UK GDPR and the Data Protection Act 2018.
Security
We will always hold your information securely and follow stringent procedures to ensure all personal data is handled in accordance with UK data-protection legislation.
Links From Our Site
Our website may contain links to external websites. We have no control over websites outside the https://www.crowthorne.co.uk/ domain. If you provide information to a third-party site, we are not responsible for its protection or privacy.
Always review the privacy policies of external websites before submitting personal data.
Data Protection Complaints
If you have a concern about how Crowthorne Insurance Services Ltd handles your personal data, you may raise a data-protection complaint at any time.
Please contact our Data Protection Officer by emailing info@crowthorne.co.uk and include “Data Protection Complaint” in the subject line. If you prefer to contact us by post or telephone, you may use the contact details provided above.
We will acknowledge all data-protection complaints within 30 days, in line with current regulatory requirements. Information on how Crowthorne handles complaints more broadly is available in our Complaints Procedure, published on our website.
If we are unable to resolve your enquiry or complaint, you have the right to contact the UK data-protection regulator, the Information Commissioner’s Office (ICO):
- Telephone: 0303 123 1113
- Email: casework@ico.org.uk
